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Job Description
We are currently hiring an Account Manager to join our Construction Service steam based in our Headquarters in Dubai.
- Manage the P&L of each client maximizing revenue and contribution and ensure complete capture of all rechargeable costs, such as accommodation, visa renewals.
- Responsible for the management of overall data integrity and accuracy, across all accounts under your ownership.
- Contract renewals in advance of contract expiry. Able to review and negotiate all commercial terms as well as agreeing and implementing price increases
- Ensuring 100% contract security coverage and managing payments in line with the commercial agreement. Taking swift action issuing warning and demand letters and suspensions / terminations as and when required on each account
- Identifying growth opportunities and handing them over to the relationship manager to convert to deals. Once converted ensure receipt of any applicable addendums, additional contract security and mobilization payments
- Smooth transition of any deployment to a client, ensuring system updates, client acceptance and matching pay-scales and charge out rates within the contract
- Ensure timely receipt of clients time and attendance reporting as well as reviewing any absenteeism and informing operations to issue demand and termination notices to repeat offenders
- Build strong and lasting relationships with all clients
- Map clients existing and upcoming projects to ensure visibility of any future growth / off hires
- Ensure delivery of scorecards in line with group and business unit budgets and expectations
- Undertake site visits to view employee performance and discuss and resolve any issues raised by the client regarding the quality of the service
- Manage the CS operations team members including their performance reviews on a monthly basis
- Check and sign off on the monthly time and attendance of all employees within your scope.
- Responsible for employee welfare, absenteeism and attrition.
- Monitor absence and accident rates and undertake any corrective action.
- Review and approve staff leave in line with internal and UAE policies.
Skills
- EPT level 5 ( as per Transguard English Standards).
- Strong MS Office (Excel, PowerPoint, Word) skills.
- Organized and structured in their approach.
- Able to schedule frequent visits to and from clients as well as managing time required within the office.
- Excellent communicator and able to convey messages in a clear and concise fashion.
- Able to identify potential risks and opportunities within accounts, current working practices or otherwise.
- Strong conflict resolution abilities.
Job Details
Job Location
Dubai, UAE
Job Role
Account Management
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
1
Division
Manpower and Mobilisation
Preferred Candidate
Career Level
Manager
Residence Location
United Arab Emirates
Degree
Bachelor's degree