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Job Description
- Offer a memorable experience and service to visitors, Jumping is fun and supports an active lifestyle!
- Positively engage with all customers who visit Trampo Extreme, add to their excitement by being enthusiastic.
- Maintain a safe environment for all customers and staff with a prevention focus by always keeping the Trampo safety rules and procedures in mind.
- Brief all Jumpers on the rules per zone through a safety briefing and make sure these are adhered during the Jump Time. All Instructors will rotate hourly, to keep the work fun and diverse.
- Know your product! In this way you can advise and guide customers in their choices.
- Attend to and provide solutions to visitor complaints and simple problems promptly and professionally, involve your manager if needed.
- Keep control of visitor’s attendance, manage Jump start and end time efficiently.
- When appointed, fulfill the daily section checklist, completely and precisely.
- When appointed, update and check inventory, completely and precisely.
- Identify maintenance issues, stock shortages, safety hazards and report them to your manager
- Complete equipment and maintenance work as directed
- Elaborate the sections cleaning tasks upon arrival, leaving and during the operation.
- Implement and follow rules and regulations of the company.
- Together with the Birthday Party / Event Coordinator, you will welcome, host and supervise groups coming to Trampo Extreme such as, birthday group, schools, holiday campers, etc. Adding to their well-coordinated party experience.
Skills
- Good communication in English
- Must be customer service oriented - 1 to 2 years of experience in customer service
- Must be physically fit
- EPT level 3
Job Details
Job Location
Dubai, UAE
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
2
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 1 Max: 2
Gender
Female
Degree
High school or equivalent