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Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!
We are currently recruiting for an Administrator - Flight Bookings to join our Group Human Resources team in Al Quoz HR Office, Dubai.
Scope
Administrator is diligently monitoring and managing all flight bookings, ticket issuance and updating the data on oracle. This entails regularly updating and checking essential systems, such as Excel trackers, Oracle systems, and Power BI, to ensure that accurate and current information is provided for flight bookings. Aside from managing and booking employee flights, the administrator also takes charge of generating monthly reports on ticket sales and deductions, which are then submitted to the finance and payroll departments. This ensures that costs are allocated correctly and appropriately. This role also includes effectively communicating with other teams and departments, both internal and external to the organization.
Responsibilities
Financial
- Ensure flight bookings are processed in line with the company policy
- Ensure all flight bookings are recharged to the respective departments
- Ensure all refunds are credited to the respective departments
Customer
- Ensure flight tickets are shared with the employee
- Communicate with the stakeholders on flight bookings and any delays in service
Process
- Ensure flight tickets are shared with the employee
- Communicate with the stakeholders on flight bookings and any delays in service
Innovation
- Enhance current flight booking and reporting process
Skills
Knowledge - Experience Required
- Minimum 1 or 2 years of experience required in booking flight tickets
- The minimum educational requirements are a bachelor’s degree
- Proficient in MS Excel and English language