Administrator - Security Operations Centre DPS

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!

We are currently recruiting for an Administrator - Security Operations Centre DPS to join our Group Security Services team in Dubai.

Scope: Review and provide a comprehensive administration support required for coordinating the BU functions and ensuring the smooth day to day operation of the department.

Responsibilities

• Liaise directly with SOC manager to ensure tasks are completed on time
• Ensure that SOC Manager is briefed on progress and any issues that affect the completion of tasks on a daily basis or when required
• Process and manage invoices for the BU on a timely manner
• Essential to have good knowledge of the role as well as the high level of accuracy
• Ensure that daily reports are completed and issued to the relevant departments as and when required
• Collate and input all staff documents and processing SIRA
• Ensure to do the cash requisitions for payment and collection of SIRA cards
• Monitor the staff SIRA license expiry updates and notify CMT at least one month prior
• Schedule trainings e.g., Fire Safety, First Aid and CCTV and coordinating with the training provider, enter training records for TGSS staff in TR360 once the staff has completed the training
• Provide the accurate details to finance against the virtual credit card used for payment of SIRA licensing process
• Submit weekly reports to SOC manager
• Update the deployment list accurately and coordinating and overseeing the day-to-day management of supplies, raising orders for stationaries when required
• Raise purchase requisitions when required by CMTs
• Communicate with vendors and internal departments to follow up on the PRs / orders etc.
• Maintain accurate records of invoices, PRs, LPO and payments
• Assist with month-end closing and reporting
• Provide support to the CMT team as needed
• To complete billing and invoicing for operations department and send to the client
• To communicate with the clients regarding any discrepancies in the invoices
• Verify and resolve invoices to ensure they are accurate
• Raising credit notes on a timely manner
• Creating monthly work completion reports
• Solve staff queries e.g., salary complaints and any other issues regularly with the team
• Place Uniform orders; Jafza Pass /other passes for TGSS staff online application
• Update employee data in the deployment list and ensuring that DFs (deployment forms) are done on time to update Oracle
• Provide other administrative support to ensure that the operations are maintained in an effective, up to date and accurate manner
• Ensure all work that’s carried out is done within the timelines

Knowledge – Education and Experience

• School Leaver (10 +2 years)
• 6 months – 1 year of experience in the same role in the same industry
• Basic financial knowledge

Technical Skills 

• MS Office efficiency
• Oracle knowledge