Business Analyst- General IT

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Business Analyst- General IT for our trusted client to be based out of Dubai.

Responsibility-

• Collaborate with business stakeholders to elicit and document detailed business requirements, user stories, and use cases.
• Conduct interviews, workshops, and surveys to gather comprehensive information.
• Analyze and document current business processes and workflows.
• Create clear and concise documentation of business requirements, functional specifications, and system workflows.
• Act as a liaison between business stakeholders and IT teams, facilitating effective communication.
• Ensure that all relevant parties have a shared understanding of project requirements and objectives.
• Work closely with solution architects and developers to translate business requirements into technical specifications.
• Provide input into the design of technology solutions that align with business needs.
• Collaborate with business users to define UAT scenarios and test cases.
• Support business users during UAT, ensuring that solutions meet business requirements.
• Support change management efforts by assisting in the development of training materials and providing training to end users.
• Communicate changes to relevant stakeholders and address concerns.
• Analyze and interpret data to support business decision-making.
• Identify trends, patterns, and insights that can inform business strategies.
• Assist in project planning and coordination activities.
• Support Project Manager to track and report on project progress, issues, and risks.
• Identify opportunities for process improvement and automation.
• Stay informed about industry trends and advancements in business analysis methodologies.
• Provide training and documentation for end-users as needed.

• At least 4 years of experience in similar role.