Buyer - Procurement (ICT)

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!

We are looking for a highly motivated, multitasker and detail-oriented Buyer - Procurement (ICT) to join our Procurement Team in Dafza (Dubai Airport Freezone Area) Head Office, Dubai.

Scope: The ideal candidate will be responsible for sourcing, purchasing, and negotiating contracts specially for information and communications technology (ICT & System Integration) goods and services. Responsibilities typically include vendor management, contract negotiation, Framework agreements, and ensuring that procured technology meets the organization’s needs and standards. This role often requires a combination of technical knowledge, negotiation skills, and project management abilities. This includes utilizing various resources and coordinating the efforts of team members and internal departments to deliver projects according to plan, timescale & budgetary targets.

Responsibilities:

• Review Purchase Request (PR) and Scope of Work (SOW) specifications with requesters and end users to ensure accuracy and completeness with regards to acquisition and technical applications
• Source and procure ICT hardware, software, and services from various vendors, ensuring competitive pricing, quality, and timely delivery
• Develop and maintain relationships with suppliers and vendors, negotiating contracts and terms to secure favorable pricing and terms
• Collaborate with internal Business Units to understand their ICT needs and requirements, providing guidance and recommendations on procurement strategies
• Conduct market research and stay updated on industry trends to identify cost-saving opportunities and innovative solutions
• Manage the procurement process from requisition to receipt, including purchase order creation, order tracking, and invoice reconciliation
• Evaluate supplier performance and conduct regular vendor assessments to ensure compliance with contractual agreements and service level agreements
• Resolve any procurement-related issues or discrepancies in a timely manner, working closely with vendors, internal teams, and Business Units
• Lead pre-bid Requirements and prepare and send invitations to Tender, Requests for Proposal (RFP) and Requests for Quotations (RFQ) to Vendors, E Sourcing and E Auctions along with preparing technical and commercial evaluations
• Accomplish procurement and contract administration duties during vendor execution including but not limited to the follow-up on deliveries of goods and services, coordinating & resolving non-conformances (returns, shortages, delay in deliveries and quality issues), preparing expediting/penalty reports as per the company policy and vendor's payment, and maintaining good end user relationships
• Develop new vendors, obtain pricing information, and conduct market surveys for proposal development and management initiatives
• Responsible for ensuring timely turnaround for procurement procedures (As per set KPI’s)
• Support department by taking more responsibilities and categories to fulfill the company requirements
• Maintain & update procurement records and documentation, ensuring accuracy & compliance with Transguard Group Policies

Knowledge and Experience:

• Bachelor's degree in business administration, supply chain management, or a related field
• Preferably with proven experience (5+ years) as a Buyer in Facility Management Industries especially in ICT & System Integration requirements

Skills – Hard

• Strong understanding of ICT products, Software’s, services, and market trends
• Proficiency in procurement software and tools, such as ERP systems and supplier management platforms

Skills – Soft

• Excellent communication skills
• Excellent negotiation, communication, and interpersonal skills
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment