Cleaning Supervisor

• Ensure that all weekly time sheets are completed and handed to admin support within the correct time limited;
• Ensure all monthly stock counts are completed and documented then handed in to the admin support & to ensure all purchase requests to be monitored and deliveries checked and signed;
• Responsible for onsite training, development and reviewing the team, all training records to be completed and filled accordingly;
• Ensure that any additional transport requirements are adhered too and work alongside the transport division to ensure smooth running
• Confirm that all sickness, absence and holidays are reported in line with company procedures;
• Ensure teamwork within individual teams & Interfaces regularly with the customers & clients when required meeting & exceeding their expectations;
• Ensure that all contract scope of work contracts are adhered too;
• Encourage & handle customer feedback quickly and effectively, in a positive manner

Hard Skills,

• Basic Health
• Basic Human Resource Policy Awareness
• Management of Human Factors
• Safe Manual Handling Techniques
• Emergency Response Procedures
• Use of Relevant Fire Extinguisher
• Fire Prevention, Detection
• Safety, Environment
• Cleaning Kitchen Work Surfaces (non
• ­commercial)
• Cleaning of Kitchen Sinks
• Glass Cleaning
• Cleaning of Toilet Facilities
• Spray Cleaning Hard Floors
• Buffing Hard Floors
• Machine Scrubbing and Drying (with wet suction machine)
• Washing all surfaces

Soft Skills,

• Asking for and Giving Directions
• Body Language Awareness
• Critical thinking
• Cultural Awareness
• Customer Service Awareness
• Dealing with different customers
• Decision­making
• Drug & Alcohol Awareness
• Environmental Awareness
• Hierarchy and Responsibility Recognition
• How to Greet Customers