Coordinator-Employee Welfare & Relations

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!

We are currently recruiting for a Coordinator-Employee Welfare & Relations to join our Group Human Resources team in Dubai.

Scope

Ensure that all ESS /Welfare related issues raised by the employees are either resolved or escalated to the HR Manager for discussion and resolution.

Responsibilities

• Ensure that employee grievances communicated in-person or through the ESP are addressed with the utmost professionalism and impartiality in a timely manner
• Ensure that all queries are recorded for your assigned hub in ESP and actioned accordingly in a timely manner
• Ensuring all the leaves are processed for the staff and oracle is updated immediately
• Ensuring all the resignations are processed for the staff and oracle is updated immediately with right dates and relevant documents
• Ensure that standard approved letters and other documents are used
• Ensure timely submission of one-on-one report i.e., before 10th of every month
• Ensure verification of documents not limited to medical documents, is done thoroughly and right response has been provided to the staff
• Stay updated on the latest labor laws and regulations in the UAE to ensure compliance
• Ensure that exit surveys are being conducted for every employee who is leaving the company
• Effective communication skills to update Managers at all levels

Skills - Technical

• Solid experience working on a high-volume data
• MS Office Applications (Excel, Word, PowerPoint, SharePoint) – Advanced
• Power BI – Basic
• Computer Skills - Intermediate

Skills - Soft

• Interpersonal / communication – at all organizational levels
• Influencing and Persuading
• Resilience
• Leadership
• Teamwork
• Excellent organizational skills; a structured way of working