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Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Credit Controller to be based out of their Dubai office.
Scope
The candidate will be working as part of a team providing a comprehensive, accurate and timely debt collection service to enhance the company’s cash flow.
Job Responsibility
- Manage credit risks and cash allocation and update and maintain customer data base
- Ensure payments from customers are collected as per approved credit terms
- Collection of outstanding receivables
- Email communication and follow up
- Reduce the overall outstanding days and amount overdue
- Resolve invoicing or other issues that cause nonpayment
- Strive towards collection targets set by the Senior Manager
- Communicate with debtors regularly to ensure timely collection
- Assist with the reconciliation process, reconcile 100% of debtor’s ledger
- Identify and escalate customers with potential risk to the Senior Manager
- Assist in the preparation of relevant monthly/weekly reports as and when required
- Coordinate with business unites to resolve any issues raised by debtors
- Aim to achieve objectives on business unit KPIs
- Take on adhoc tasks/responsibilities for time to time/as assigned by the Senior Manager and ensure it’s completed on a timely basis.
- Adherence to the Quality Management System procedures and its performance
Skills
Technical
- MS Office (Excel Advanced)
Hard
- Reporting Skills
Soft
- Effective Communication
- Minimum English Language level (by Transguard Group
- Standards)
Time Management - Good arithmetic and logic
- Strong interpersonal skills
- Effective Listening
- Critical Thinking
- Conflict Resolution
- Analytical skills