Document Controller-Transactional Shared Services

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!

We are currently recruiting for a Document Controller-Transactional Shared Services to join our Group Human Resources team in Al Quoz HR Office, Dubai.

Scope

The document controller will closely monitor and keep track of various documents, such as Emirates ID cards, ATM cards, and Employee Identity cards that are being distributed and received. To ensure accurate and up to date information, regular updates and checks must be conducted using the tools provided by the business. In addition to managing the documents, the document controller is also responsible for conducting thorough checks and ensuring timely delivery of received documents from various entities.

Responsibilities

• Ensure Emirates ID cards are delivered within 48 hours of their receipt from ICP

Financial

• Ensure employees are notified when the documents are sent for delivery
• Ensure employee’s personal documents are released within 24 hours of the request

Customer

• Ensure employees are notified when the documents are sent for delivery
• Ensure employee’s personal documents are released within 24 hours of the request

Process

• Ensure passports are filed in the fire-proof cabinets in ascending order and clearly labeled
• Ensure the release and acceptance of the documents are recorded in the ERP system

Innovation

• Enhance current process of distribution of documents

Knowledge - Experience Required

• Minimum 1 or 2 years of experience required in handling distribution of documents.
• The minimum educational requirements are a diploma or 12th grade.
• Proficient in Excel and English language