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Abu Dhabi, UAE
Posted 2022/12/19 06:13:20
Expires 2023-02-17
Ref: JB4647947
Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Guest Service Agent for the Aviation division. The candidate is to be based out of Abu Dhabi, UAE.
- Provide excellent customer service to the passengers
- Assist passengers throughout the check-in process
- Extremely well-groomed attire
- Being well informed about any information that might be useful to the customer during the journey. (weather conditions, traffic in the neighborhood, news etc.)
- Manage passenger baggage check-in as required
- Report any problems/concerns with the check-in process to the team leader.
- Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance
Skills
- Minimum English Language Level 4 (as per Transguard English standards).
- Fluent in speaking, reading, and writing English. Additional languages German, Arabic, Hindi, Chinese, French-speaking would be an advantage.
- Ability to work in a team,
- Minimum 1 year of customer service experience.
- Minimum 1 years of aviation ground operation experience.
Job Details
Job Location
Abu Dhabi, UAE
Job Role
Customer Service and Call Center
Employment Status
Full time
Employment Type
Employee
Monthly Salary Range
$1,000 - $1,500
Manages Others
No
Number of Vacancies
28
Division
Aviation
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 1
Residence Location
United Arab Emirates