Junior Engineer - FM Accommodation Services

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees! 

We are currently recruiting for a Junior Engineer – FM Accommodation Services to join our IFS team.

Scope

Provide and demonstrate technical ability on site, be able to rectify faulty equipment to company standard working alone and without management supervision, be able to prioritize PPM’s/reactive work and submit to the relevant skilled technician.

Responsibilities

• Support technicians and cleaning team as and when required
• Manage the technical requirement for any complain resolution
• Provide updates and reports to the Technical/Operations/FM Manager as required
• Keep records of assignments and produce detailed work reports
• Demonstrate Transguard’s capability to clients as a market leader in the area of MEP maintenance, being knowledgeable and confident of the equipment and requirements
• Develop and maintain an excellent technical and soft service knowledge of existing and new services/products through in-house or external training courses
• Develop excellent professional relationships with all clients by demonstrating an understanding of their MEP requirements
• Maintain regular attendance
• Monitor Planned Preventive Maintenance (PPM) approved by Facilities Management, by reviewing reports, schedules, spare parts required to avoid major breakdowns in buildings equipment, and to provide efficient services to client including soft services
• Diagnose the problem providing reports to the Facilities Manager and advise on rectifications, ensure that implementation is as per the technical standards and manufacturer’s recommendation and build up history for the electrical plants to avoid any recurring problem with the mechanical and electrical plants
• Provide quality control support in terms of operation process, resolution time, and reduction in the number of business partner complaints
• Generate equipment performance reports from Building Management System
• Attend handover meetings and record snags to verify if the completion is as per specification and provide reports to management, follow up with the respective development team for proper completion
• Monitor daily internal and external operations
• Monitor planned PPM and make sure it is carried out as per schedule and manufacturer’s recommendation
• Supervise various team members to achieve the delivery of maintenance repairs within strict timelines (SLAs and KPIs)

• 2-3 years of experience in a similar position
• Degree in Engineering
• Knowledge of and experience with CAFM System
• Knowledge of Health and Safety
• Good English level
• Problem solving and decision making
• Customer Service Orientation
• Organization skills