Key Account Executive

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Key Account Executive to be based out of their office in Dubai.

Responsibilities:

Scope 1: Sales & Profitability.

• Present, promote and sell offerings/services using solid arguments to existing and prospective customers.
• Offer quotes to customer that best guarantee business continuity and profitability.
• Follow up with customers on delayed payments.

Scope 2: Account Management

• Establish and maintain customer profile, recording client specific needs, with the goal of growing the business.
• Act as the voice of the customer within the company, handling complaints, escalating them as needed, and following through with shipment from end-to-end.
• Follow up on daily operations to ensure optimal service delivery to customers.

Scope 3: Reporting

• To report own sales results on monthly basis including justifications of any shipments soled at lower      margin.
• To prepare and maintain tracker and business review slides for customer.

Skills:

• BA in Business, preferably with focus on sales and marketing.
• Excellent knowledge of MS. Office (Excel, Word, ppt, and visio)
• At least 2 years’ experience working in a customer facing role.
• Demonstrable Solid analytical, and critical thinking, detail-orientation, and communication skills –
• Excellent command of English, any other language is a plus