Manager-Accommodation Services

Responsibility, 

• Ensures that Accommodation premises have adequate first aid equipment
• Ensures that Accommodation has ample bedding and beds as required
• Carries out room inspections to ensure QHSE compliance
• To produce monthly one to one report and associated individual score cards to support the BU monthly reporting cycle
• Ensures compliance with Transguard QHSE procedures within the accommodation and will be assessed via monthly audit. This includes all accommodation documentation inclusive of QHSE documents (i.e., Risk assessments/method statements, training, maintenance etc.) up to date, implemented and communicated to all staff as necessary
• Carries out weekly internal QHSE and cleaning audits and acts on any areas of weakness.
• Daily update and passage of information in relation to time and attendance of his/her Accommodation team.
• Monthly performance evaluations of site-based staff.
• Maintains a high standard of welfare, cleanliness, hygiene, and security
• Coordinate emergency response activities
• Inducts all new arrivals to ensure awareness of regulations, HSE and available facilities.
• Maintains complete details of employees staying in the camp and facilitates check in/out of staff according to company procedure
• Follows the correct reporting chain for escalation
• Responsible for the welfare and safety of all residents, support staff, visitors and contractors.
• Maintain discipline, enforcing TG accommodation policies/ guidelines
• Will be managing a team of supervisors, security, and cleaners.
• Manages Adhoc utilities & amp; maintenance requests which involves liaising with maintenance teams and subcontractors
• Manage control daily operations of a TG accommodation property in accordance with Transguard policies, HSE and Municipal Regulations Conduct daily staff briefings to ensure focus in addition to weekly Toolbox Talks
• Assigns, schedules, and supervises camp support staff, using consistent procedures for routing all corrective and preventative maintenance repairs.
• Walk rounds to ensure inventory and management reports are completed accurately.
• Attends weekly/monthly management meetings to discuss challenges and finds solutions for continued improvement of standards
• Has knowledge of and logs all issues through CAFM software
• Updates assets register on CAFM
• Completes relevant documentation to report incidents / accidents and other breaches of security or health and safety related events, according to company procedure.

Soft Skills, 

• Conflict Resolution
• Coaching
• Effective communication
• Critical Thinking
• Customer Service Awareness
• Asking for and Giving Directions
• Body Language Awareness
• Decision-making Drug Alcohol Awareness
• Environmental Awareness
• Hierarchy and Responsibility
• Recognition
• Interpersonal Communication Skills Managing Personal Performance
• Personal presentation (grooming)
• Problem-solving
• Providing and dealing with feedback
• Resource Management
• Service Excellence
• Teamwork and collaboration
• Time Management
• Cultural Awareness
• Basic Human Resource Policy Awareness

Hard skills, 

• Transguard internal HSE Trained
• IOSH Managing Safely Certificate
• TG Trauma Medic Trained
• Microsoft office Trained
• Fire Marshall Trained
• Fire Prevention, Detection
• Emergency Response Procedures
• Incident & Accident Reporting