Manager - Deployment Operations Centre (DOC)

• Responsible for day-to-day deployment operations
• Must possess excellent communication skills and be able to effectively communicate with all levels of the group (Including leadership team) during crisis management situations.
• Monitoring and running health checks on all reporting systems and dashboards.
• Develop and implement deployment strategies that optimize resource utilization and increase efficiency.
• Coordinate with other departments to ensure smooth deployment processes, including accommodation arrangements.
• Monitor and report on deployment performance metrics with reasons for any unauthorized absences, identify trends and potential areas of improvement.
• Develop and implement training sessions for personnel to ensure they have the necessary skills and knowledge to perform their roles effectively within the team.
• Ensure Accurate bed space reporting by collaborating with various accommodations to update their bed space records, ensuring accurate and up to date information is always available.
• Manage the performance of the deployment team, including setting goals, providing feedback, and conducting performance evaluations for key factors.
• Ensure compliance with company policies, procedures, and regulations related to deployment and personnel management.
• Collaborate with other departments to identify opportunities for process improvement and implement best practices
• Provide support to other Business Units as needed.
• Manage the deployment of personnel across various business units by conducting regular training sessions for Business units highlighting and explaining the common mistakes being made in planning

Technical Skills

• Strong computer skills, including proficiency in Microsoft Office, Power BI and deployment management software

Hard skills

• Competent English speaking and writing level
• Computer literate 
• Logical thinker

Soft Skills 

• Communication, interpersonal, work Ethic
• Teamwork, Problem Solving, good vision, self-discipline
• Flexibility, Adaptability