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Manager - Hr Transactional Services
Dubai, UAE
Posted 2018/10/23 20:04:21
Expires 2018-11-30
Ref: JB3845652
Job Description
- Scope Manager – Transactional Shared Services is responsible for managing the Onboarding Programs of the Group HR Team, by upholding strategic plans, both long and short term, aligned to the business growth strategy. The individual will be required to support the overall objectives and tactics implemented at both a group and business unit level, ensuring each business unit has a solution that meets their individual requirements but balances group efficiencies.
- Manager – Transactional Shared Services is required to provide management and guidance to the Transactional Shared Services Team of Transguard Group across all group employees. The individual will be responsible for the management of a collaborative and supportive Employment Visa Processing, Government Medical Registration, Emirates ID Registration, Residency Visa Processing and Visa Cancellation functions. They will be responsible for building and maintaining trusted relationships with all levels of management, ensuring the Transactional Shared Services Team fully supports the business needs, whilst planning and preparing the team to support any existing or future growth, ensuring the team provide a proactive customer service focused, first class Onboarding delivery.
- The individual will work under the leadership of Senior Manager – Transactional Shared Services to further enhance and implement the service offerings available in addition to providing a streamlined and efficient process through the automation and utilisation of the available HR systems.
- Responsible and accountable for the management, development, implementation, communication, support and delivery of all responsibilities areas to all employees across the group
- Management of Government Applications, processes and procedures
- Providing end to end Transactional Shared Services solutions to internal business unitstakeholder groups and external clients
- Manage the overall group HR administration support functions including reviewing and revising policies and procedures, as well as internal controls, system review and upgrade.
- Manage quality assurance, quality control, and customer service regarding the Transactional Shared Services process
- Collaborate with Corporate Finance and Internal Audit teams to ensure financial, regulatory controls and reporting are correct.
- Manage the delivery of enhancements of the functionality of the systems through continuous improvements, systems implementation and enhancements, ensuring all system are fit for purpose with fully automated processes.
- Responsibility for the documentation of processes and procedures including process maps, procedures manuals, training manuals and standard operating procedures for the Transactional Shared Services Team
- As a member of the Senior HR Leadership team, you will be a role model for the business to live and breathe the vision, mission, and values of the organisation.
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Skills
- Ability to plan and organize workload and delegation of tasks
- Project and change management skills
- Good knowledge of GCC labour law
- Good knowledge of Transguards policies and procedures
- Excellent communication, influencing and relationship building skills – (written, oral and presentation)
- Excellent interpersonal, organisational, negotiating and coaching skills
- Leadership, management and organisational skills
- Problem solving, analytical and proactive support skills
- Solid level of business acumen, able to demonstrate a clear understanding of the business model;
- Excellent employee relations and interpersonal communication skills; ability to interact effectively with all levels of management, able to influence decision makers;
- Effectively using time and resources to accomplish overall initiatives and program goals;
- Able to analyze and independently solve a variety of difficult situations and problems;
- Ability to clearly communicate, both verbally and in writing, in English
- Excellent Excell and Word
Job Details
Dubai, UAE
Human Resources and Recruitment
2018-12-02
Full time
Employee
Preferred Candidate
Career Level
Manager
Years of Experience
Min: 3 Max: 7
Residence Location
Dubai, United Arab Emirates