Manager - Social Responsibility

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Manager – Social Responsibility to join our team at Transguard Group.

Scope

Corporate Social Responsibility program includes social investments, charitable contributions, volunteer engagement and corporate sponsorships. The Social Responsibility Manager implements CSR initiatives, including social and environmental programs. The Social Responsibility Manager will also assist with the CSR budget process, monitor expenses, and manage the procurement and payment processes for the CSR team. Managing the overall social needs of all accommodation residents, with special consideration for each individual’s health, safety, personnel upliftment, training needs, internal and external communication, and general happiness in their living environment by closely working with business divisions, line managers and government departments.

Objectives

Social objectives will include:

• Continuously improving Transguard’s accommodation welfare facilities/services through CSR Audits
• Developing an on-going portfolio of social events
• Ensuring the value-added spending of the CSR fund
• Identifying and implementing alternative welfare fund revenue streams
• Identifying new products and service providers to further enhance Transguard’s current social welfare offerings
• Managing the communication with Business Units regarding the welfare of their accommodated staff
• Continuously developing and improving the creation and implementation of an organization’s social responsibility objectives
• Developing and implementing reporting structures on the impact of social and environmental programs to management
• Coordinating with Communications and Marketing divisions for internal and external publicity on CSR efforts
• Reporting to the Head of Corporate Social Responsibility: work with Accommodation Managers, the Welfare Team, Supply Chain Management, Marketing Department, and other line management to continuously improve the social welfare at Transguard’s Group accommodations.

Responsibilities

• Assist in developing, managing and altering social responsibility policies
• Support Marketing and Communications with external and internal communication to reinforce the company’s social responsibility policies and delivering the message of the company’s commitment to social responsibility
• Work on company branding strategies with the marketing department
• With the Head of CSR, manage CSR Strategy implementation across the business including environmental and social programs in coordination with TG CSR policies
• Assist with administrative processes for the CSR team including the procurement process, annual budget process, quarterly reporting and ongoing monitoring of expenses
• Work with government entities and not-for-profit partners to identify partnering opportunities and support networks
• Assist with the continuous improvement of the CSR strategy
• Develop and manage an on-going portfolio of social events across all accommodations (flexible working hours are required)
• Identify and implement new social welfare fund revenue streams
• Ensure CSR events, new products and achievements are marketed effectively around TG in conjunction with the marketing and Communications department
• Hold periodic progress review meetings with BU Heads/CSR Champions to enable 360 feedback, and to provide a customer service focus towards CSR within TG accommodations
• Ensure that the company meets its social and legal obligations in terms of TG residents’ welfare
• Plan and assist Recreation Manager with scheduling national, religious, holiday, and special events for the benefit of the ethnic demographics of TG residents
• Work with Accommodation Managers to maintain and assist with facility amenities, décor, and general suitability to ensure a high level of resident moral
• Assist with resident surveys and monitor resident suggestions, grievances and desires in an effort to continually improve accommodation, amenities and overall standards of living for TG residents
• Manage the welfare fund and fundraising in an effort to provide sufficient finance to cover expenditure of TG residents’ welfare
• Participate in new accommodation and accommodation refurbishment projects to ensure interest of TG residents are considered and accommodated

Hard skills

• Building Capacity
• Strategic Business Sense/ View
• Develops Stakeholder Relations
• Change and data management
• Market Research
• Sustainability Management
• Event Management 

Soft skills

• Influencing / Negotiation Skills
• Employee Engagement