Multi Technician Trade

Job Responsibilities

• To work with the with various team members to achieve the

delivery of maintenance repairs within strict timelines (SLA’s

and KPI’s)

• Fault find issues with little or no prior information
• Manage the technical requirements for fault rectification
• Provide updates and reports to the site Supervisor or

Technical/Operations/FM Manager as required

• Develop and maintain an excellent technical knowledge of

existing and new services/products through in-house or

external training courses

• Develop excellent professional relationships with all clients by

demonstrating an understanding of their MEP requirements

• Perform other duties as assigned.
• Maintain regular attendance

Hard Skills,

• Basic Health
• Basic Human Resource Policy Awareness
• Management of Human Factors
• Safe Manual Handling Techniques
• Emergency Response Procedures
• Use of Relevant Fire Extinguisher
• Fire Prevention, Detection

Soft Skills,

• Asking for and Giving Directions
• Body Language Awareness
• Critical thinking
• Cultural Awareness
• Customer Service Awareness
• Dealing with different customers
• Decision-making
• Drug & Alcohol Awareness
• Environmental Awareness
• Hierarchy and Responsibility Recognition
• How to Greet Customers
• Incident & Accident Reporting