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Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!
We are currently recruiting for an Operations Coordinator - Transguard Kitchen Maintenance Solutions to join our Kitchen Maintenance & Transguard Living Team in our HQ, located in Dubai Airport Free Zone.
Scope
To coordinate the technical team day to day, supporting with parts, scheduling, quotes & invoicing – using software applications and telecommunications to do so.
Responsibilities
- Able to utilize CAFM system and coordinate technical team, accordingly, provide reports to customers on various KPI’s around this
- Daily interaction between technical team and management team - ensuring any open jobs are communicated to stakeholders
- Liaise between operations team, suppliers, and customers – being a key point of contact within KMS operations
- Schedule team to conduct PPM & reactive callouts on customers premises
- Manage permits, access requirements and any customer specific requirements before work scheduling
- Assist with procurement activities such as pricing and supplier identification
- Assist with quotations to customers to resolve open jobs – assist with follow up for customers approvals
- Any other support as required by management
Direct Reports: None
Indirect Reports: Technicians
Skills
Knowledge - Experience
- 2-3 years of experience in the UAE in a similar position
Aptitudes
- Excel skills
- Financial acumen
- Organized
- Practical
- Evaluative