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Job Description
Transguard Workforce Solutions is currently recruiting for a Policy Administration Assistant. As a Policy Administration Assistant, you will be responsible for responding to email queries, entering policy & membership information, member reconciliations, invoice queries, validating documents.
In this role, your responsibilities include the following:
- Provide full administrative support to clients & intermediaries
- Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA’s
- Maintaining physical or electronic records related to medical insurance policies & maintenance requests
- Upload member data files to regulatory systems
- Upload PBM membership data to partner system
- Liaise with cross-functional teams for customer service, medical and health on track related queries
- Ensuring customer, client and broker are at the center of day to day activities to meet the evolving needs and expectations
Skills
The ideal candidate will have the following skills and experience:
- Bachelor’s degree holder
- At least 1-year administrative experience within the insurance industry
- Basic Knowledge of healthcare operations
- Excellent organizational and multitasking skills
- Customer-oriented communication skills
Job Details
Job Location
Dubai, UAE
Job Role
Administration
Employment Status
Full time
Employment Type
Employee
Manages Others
No
Number of Vacancies
1
Preferred Candidate
Career Level
Coordinator/Administrator
Years of Experience
Min: 1 Max: 3
Residence Location
United Arab Emirates
Degree
Bachelor's degree