Quality Lead

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Quality Lead for our trusted client to be based out of UAE.

Scope: 

The Quality Lead- TRS is responsible for working cross functionally to continually improve internal processes.

Responsibilities: 

• Ensure accurate & timely reporting & follow up of customer and internal audit activities including tracking to closure and continuous improvement.
• Drive and manage the effective and timely closure of audit findings and associated corrective and preventive action plans.
• Ensure customer issues are reported and managed effectively through the Customer Issue Resolution System, driving timely and effective closure.
• Conduct root cause analysis investigations into customer issues as necessary to identify causal factors and determine improvement actions. 
• Support the Continuous Improvement (CI), Cost of Poor Quality (COPQ), Quality Management System (QMS).
• Identify and drive best practices and simplification opportunities and initiatives
• Adherence to and compliance with company and regulatory HSE requirements & expectations at all times
• Adherence to and compliance with company and regulatory Quality management system requirements at all times
• Establishing QMS procedures for local Tubular Running Services operations in UAE.
• To focus on the QMS of the site leading the auditing process and de-fining controls.
• To manage and maintain the document control, records control process for the facility.
• Ensure correct alignment with quality requirements (ISO 9001, APIQ2, and other applicable standards

• Bachelor's Degree or Diploma from an accredited university or college
• API Q2 Lead auditor
• Problem solving and Quality tools
• At least 3-5 years experience in writing procedures, documentations
• Significant experience in a quality, operations, or engineering role (Minimum 5-8 years)
• Strong API-Auditor
• Strong oral and written communication skills. (English)
• Strong interpersonal and leadership skills.
• Ability to work independently.
• Strong problem solving skills.
• Able to lead projects, taking responsibility from project definition through stakeholder acceptance
• Strong working knowledge and experience with various computer software such as MS Office Suite, including MS Excel (pivot tables, pivot charts)
• Strong oral and written communication skills.