Recruiter - Onboarding

Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Recruiter to join our Onboarding team at Transguard Group, in our office located in Jabel Ali.

Scope

The Recruiter is responsible for the sourcing, screening, and interviewing of all in-country recruitment.

Responsibilities

• Liaise with the relevant BU operations team to obtain requirement and link up on assessments
• Ensure adequate marketing advertisements are put out and applications are being received and screened
• Provide both positive and negative feedback to candidates
• Manage the internal applicants and their current BU to determine back fill and appropriate timelines to fulfill the requirements without leaving the BU short staffed
• Ensure the onboarding process is triggered when a candidate is hired until they arrive in the welcome center. Follow up on documentation and visa cancellations so we do not miss any deployment dates
• Provide updates to the BUs on the progress and establish feedback loops where criteria and salary or candidates’ availability are not being met
• Proactively identify risks and continuous improvement opportunities and encourage the team for the same
• Prepare and contribute to the daily/weekly/monthly reports required by management and BI dashboards
• Develop a relationship with administrators, wider onboarding team and operational BU
• Ensure all candidates’ folders are up to date with the required documents adhering recruitment policies

Commercial Management & Business Governance

• Execute administrative processes in a timely manner to avoid any delays/fines in arrivals and costs in errors
• Recruit on time and to the right quality and scope to avoid any penalties and leavers
• Identify potential savings where possible

Operational Delivery

• Take remedial action where necessary and inform line manager and senior manager of any significant risks that could impact timelines and SLAs
• Put in place an effective system of controls throughout the team, covering nonfinancial as well as financial controls
• Keep on top of attrition numbers ensuring we have a pool of people ready to go for the next demand raised where we know the requirement is there
• Ensure compliance with all applicable legal and regulatory requirements and, where appropriate, best practice
• Liaise with onboarding management to communicate current operational status against plan
• Ensure all governance & strategy are complied with and daily operations are executed to plan, completed within the agreed timeframes and all KPIs are met
• Inspire and work with the team and others to create a successful Recruitment & mobilization function

Continuous improvement

• Ensure all SLAs and KPIs are met, focusing on quality and speed
• Help drive continuous improvement through process and system enhancements to optimize the overall team operational capacity

Knowledge – Experience

• 1-3 years in a similar position in the staffing industry in the UAE
• Good understanding of the process of recruitment and onboarding
• Experience in recruiting blue-collar workers

Technical skills

• MS Office Suite

Hard skills

• CV sourcing
• Blue-collar recruitment
• Strategic planning
• Performance management
• Reporting skills

Soft skills

• Customer Service Orientation
• Time Management
• Effective Communication
• Critical thinking and problem solving