Relationship Officer- Personal Loans

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Relationship Officer- Personal Loans to be based out of their Abu Dhabi office.

Purpose-

Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes. Promote Bank’s Islamic products by providing consistent, accurate and transparent information to all customers. Achieve sales targets assigned and contribute to the overall achievement of the team.

Responsibility-

• Initiate prospecting activities (customer interactions or calls) to increase Islamic retail penetration in all companies’ part of banks strategy;
• Identify new relationship development opportunities which could contribute to the achievement of agreed service and business targets.
• Maximize on cross selling growth of existing customer base and identify new potential selling opportunities.
• Follow up and close selling / cross selling lead referrals.
  Proactively participate in banks product campaign & promotions.
• Suggest good companies to line manager for listing.
  Consistently illustrate high levels of customer orientation and professionalism in day to day conduct.
• Ensure that all service levels and agreements are being met consistently without fail.
• Establish and maintain strong professional relationship/connections internally and externally.
• Ensure adherence to cut-off times and deadlines.
• Perform occasional duties assigned.
• Develop self on existing procedures and guidelines based on
• Product & Process training delivered.
• Participate in the “In House” training programs and workshops conducted by ASTL/SM or Sales Head.
• Attend HR training courses nominated by line management.
• Attend product training. Presentations and road show events.
• Ensure that bank policies and guidelines are consistently & strictly followed.
• Comply with committed turnaround times and laid down procedures.
• Perform adequate care and diligence in day to day conduct to protest Bank form financial and non-financial loss.
  
  

Minimum 2+ years of experience in similar role selling personal loans.