Room Attendant (Guest Room Valet) for Atlantis

Transguard Group is recruiting Room Attendant Duties: (Guest Room Valet) for Atlantis.

Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!  

Scope:

The role of a Housekeeping Attendant is to clean, service, supply, and provide turndown service for guest rooms. To also ensure guests are provided with a  high level of comfort during their stay.  

Job Responsibility:

Clean, replenish, maintain and prepare guests' rooms as per each Hotels standard. Meet and greet guests in a polite and friendly manner.

Use and maintain all chemicals, supplies, and equipment carefully and as per each Hotels standard.

Vacuum and mop floors, clean/disinfect guest bathrooms to a high standard and make guests' beds daily/change the bedding as required.

Replace towels, soaps, and other guest room amenities.

Shampoo carpets and upholstered furniture.

Empty hotel room garbage bins daily.

Move and position the cleaning trolley in the guest corridor as per each Hotels standard ensuring a safe and hazard-free area.

Carry out and complete daily task control sheet as per each Hotels standard.

Undertake the full sequence of services to clean a Hotel room.

Ensure the complete number of credits to clean rooms per day is completed as per each Hotels standard.

Report all malfunctioning tools, incidents, and guest room issues to the Supervisor on duty.

Report all lost and found objects as per Hotels policy.

Report any unusual guest behaviors or activities as per each Hotel's policy.

Skills:

Chemical and Housekeeping machinery knowledge and experience

Safe manual handling techniques

Solid understanding of both the company/client policies and procedures

Occupational Health & Safety Card (UAE accreditation)

Understanding of the Occupational Health & Safety Legislation and Standards in the UAE

Housekeeping sequence of service skills

Bedmaking skills

Cleaning skills

Laundry Skills

Must have a strong comprehension of English

Must have strong English-speaking skills

Must have strong interpersonal skills

Must hold strong customer service skills

Must be a strong team player

Must be able to build rapport with the customer

Must be energetic and enthusiastic

Must have excellent hygiene and grooming standards

Must have the ability to deal with different customers

Must have the ability to work under pressure and solve problems

Benefits:

• X1 free duty meal per day provided by the Hotel
• Opportunities to work overtime
• Exposure and experience working within a five-star world-class luxury property
• Accommodation and transportation provided by Transguard
• Medical Insurance provided by Transguard
• Return flights to home country

The candidate should preferably have previous experience in a similar role with reputed hospitality organizations. Good English communication skills, Positive attitude, willingness to learn and grow.  Attractive salary and benefits offered for the right candidate. Shortlisted candidates will be contacted.  Please apply online with your CV.