Sales Account Manager

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Sales Account Manager  to be based out of their office in Dubai.

Responsibilities:

Scope 1: Sales & Profitability

• Present, promote and sell offerings/services using solid arguments to existing and prospective customers.
• Offer quotes to customer that best guarantee business continuity and profitability - Responsible for creating sales goals to aid in achieving targets.
•  Follow up with customers on delayed payments.

Scope 2: Account Management.

•  Establish and maintain customer profile, recording client specific needs, with the goal of growing the business.
• Act as the voice of the customer within company, handling complaints, escalating them as needed, and following through with shipment from end-to-end.
• Follow up on daily operations to ensure optimal service delivery to customers.
• Strengthen relationship to obtain referrals within the larger internal and external network of the customer such as other business units, customers, and other suppliers.

 Scope 3: Business Development

• Identify and contact companies not currently doing business with GES to establish relationship.
• Identify key people and build relationship with them.
•  Nurture new sales leads to secure business.
• Identify key profitable industries and build a pipeline of potential clients.

 Scope 4: Reporting

•  To maintain own sales pipeline updated on weekly basis.
• To report own sales results on monthly basis including justifications of any shipments soled at lower margin

• BA in Business, preferably with focus on sales and marketing.
• Excellent knowledge of MS. Office (Excel, Word, ppt, and visio)
• At least 5 years’ experience working in the freight forwarding industry with the last two years at least within the sales function.
• Demonstrable strategic thinking abilities, Solid analytical, critical thinking, detail-orientation, and communication skills.
• Excellent command of English, any other language is a plus