Senior Business Analyst - Product Terminal

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Senior Business Analyst - Product Terminal for our trusted client in the Aviation industry to be based out of their headquarters in Dubai.

Purpose-

The purpose of this role is to provide subject matter expertise while engaging multiple stakeholders across units managing the scoping, planning, requirement analysis, solution design, system planning, user acceptance testing and implementation of software solutions and services for internal and external business stakeholders.

The role will adapt and handle new business domains while mentoring and directing other colleagues to achieve success. The role will also contribute to business technology strategy by providing recommendations to BT management and internal/external business stakeholders on making in-house or buying commercial off-the-shelf applications and implementation of the same.

Responsibility-

• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid.
• Developing process improvements or re-engineering and recommending elimination of obsolete systems.
• Integrating external systems and processes with systems to achieve synergies and increase collaboration with stakeholders for enhancing customer experience and throughout.
• Coordinate with internal and external customers to ensure systems provided meet the long-term business strategies. 
• Analyses and synthesize business requirements, including recognizing patterns and conceptualizing processes.
• Provides analytical support to multiple projects, establishing project plans and timelines and coordinating on projects with internal and external resources.

• Knowledge of the aviation industry and aviation solutions
• At least 8 to 10 year’s IT experience, covering requirements analysis, solution design, configuration, end user testing across business applications using structured methodologies
• Proven skill in driving business process automation across business applications
• Prioritize requirements and create conceptual prototypes and mock-ups
• Good project management skills and ability to lead functional and technical teams to deliver agile solutions
• Proven ability to successfully engage and deliver on multiple project/initiatives simultaneously while exceeding user expectations
• Ability to lead and deliver business solutions that balance technical capability, cost, and time, against business needs
• Should possess excellent verbal and written presentation skills including report writing skills
• Proven ability to engage stakeholders and can translate and map business requirements to software systems

This position profile indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. An employee may be asked to perform other duties as required which are within the scope, spirit, and purpose of the position profile. The employee shall also adhere to TRANSGUARD’S information security policies and procedures and the policies and procedures applicable to their area of responsibility.