Senior Coordinator - Aviation Account Management

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Senior Coordinator – Aviation Account Management to join our team at Transguard Group.

Scope

Support the smooth and efficient delivery of the EKFC contract by maintaining data accuracy, daily reports, being the POC for transport queries, training, and training records.

Responsibilities

• Maintain FSL and OHC records for all Employees deployed to the contract
• Proactively schedule renewals/refreshers for FSL and OHC as and when required
• Manage DF (Deployment Forms) for Employees joining & leaving the contract
• Send Daily Deployment reports in the agreed format to the Client
• Maintain monthly KPI Performance Data in the agreed format
• Send/Maintain any additional Weekly Reports (such as Weekly Headcount Report)
• Raise SRF’s for Uniform and PPE and maintain tracker
• Liaise with BU Admin for ASP/ADP requests/renewals when required
• Update and maintain TMF (Transport Master File)
• Provide required ID documents to Client ahead of L&D Assessments and Interviews
• Maintain an Annual Leave tracker for Employees deployed to the contract

Knowledge – Experience

• 1-3 years of experience in a similar position

Knowledge – General

• Strong understanding of Excel
• Basic understanding of Power BI
• Data Management
• Accuracy and speed of input

Hard skills

• Time Management
• Teamwork
• Report Writing
• Mathematical Ability
• Strong MS Excel Skills
• Knowledge of Operations

Soft skills

• Cultural Awareness
• Relationship Management
• Minimum EPT3
• Telephone and Email etiquette