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Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Senior Specialist - Strategy & Performance for our trusted client to be based out of their headquarters in Abu Dhabi.
ROLE PURPOSE:
To design, develop, and oversee the implementation of a practical, effective and efficient corporate strategy and performance system that support the company's Strategic and operational planning process as well as the measurement and reporting structure of company's organizational performance.
DESCRIPTION-
- Corporate Strategy Development
Develop, implement and manage a practical and effective corporate performance management system that measures and produces reports on company's organisational performance at monthly and quarterly intervals - Oversee the corporate strategy development and performance management process by supporting the business owners in defining key plans and initiatives that translate the strategy to operations to be tracked at the corporate level.
- Contribute in formulating company's Strategic Plans by organising business environment assessment process; scenario planning and thorough research on the challenges faced by the aviation industry in both medium and long term. Contribute towards the development of strategic recommendations ensuring the translation and fulfilment of company's vision and mission.
- Organise workshops to facilitate strategic discussions, assess or carry out organisational DNA, baseline study, stakeholder study, benchmark study and review of the pertinent UAE legislation or ICAO regulations to identify issues of strategic relevance to company.
- Carry out impact assessment studies and formulate strategic recommendations in response to changes in the global and national aviation sector. Initiate special studies, market and competitive research pertaining to the future of the company and the UAE aviation sector.
- Along with the business owners, define key performance indicators (corporate and departmental KPIs) and establish targets in consultation with Executive Directors for company's Operational Plan. Monitor performance to ensure achievement of results against agreed objectives and targets. Monitor, track, assess, and report on company's corporate performance with regard to the agreed and established strategic and operational targets and produce reports for senior management.
- Develop initiatives based on the Federal Government shared KPIs to ensure accomplishment of these key performance indicators.
- Coordinate with the business owners to develop remedial actions for the shortfalls in the Operational Plan targets. Follow up on the implementation of remedial actions and report to the senior management.
Corporate Performance Management Framework
- Develop a proper tracking and reporting system against corporate performance objectives focusing on analysing the impact of deviations from plans and objectives to provide senior management with timely visibility of performance progress and the Risk Assessment reports..
- Lead the process of introducing the Balanced Scorecard based strategic planning process, provide guidance on process and methodology and develop cross company's capabilities.
- Develop and look after a system for the timely extraction and collection of data for the departmental KPIs through tools, templates and systems to ensure goals, objectives are set as agreed and results are monitored timely.
- Ensure establishing the definition of key performance indicators (corporate and departmental KPIs) and targets for company's services so that performance can be monitored and that achieved results are aligned with agreed objectives.
Corporate Operational Plans
- Provide consultation and advice to the business owners in the development of their yearly operational plans in order to ensure that the strategic plan is cascaded into clear and well defined business plans and initiatives/projects.
Internal Coordination and Support
- Liaise with all departments in order to ensure consistent application of the corporate strategy and performance scheme across the departments to contribute to the improvement of organizational efficiency level.
- Ensure the individual alignment with the Corporate Performance Management System, coordinate with HR appraisal system owner to ensure the cascading and alignment of company's objectives to departments and individuals.
- Develop presentations, speeches, and outlines; monitor industry trends and company's surveys and studies to produce consolidated summary reports to business owners. Provide support to the strategic issues management process, i.e. identify and assess strategic issues, assess opportunities and threats to develop recommendations.
- Work with the Business Unit heads on translating their respective departmental strategies and objectives into departmental plans which will be used in the development of Operational Plans for each Sector of the company
- Respond to all queries/clarifications raised, to facilitate the smooth functioning of the strategy development and performance process as per standards.
Department Policies, Systems, Processes and Procedures
- Recommend improvements to departmental policy and oversee the implementation of procedures and controls covering all areas of Corporate Strategy and Performance activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service client departments.
Internal Surveillance Program
- Contribute to implementation of corrective actions raised against the Department under the internal surveillance programme to align with international standards and continuous improvement.
Health, Safety and Environment within company
- Contribute to ensuring compliance with all relevant safety, quality and environmental management procedures and controls to guarantee employee safety, legislative compliance, and delivery of high quality service.
Reports
- Ensure that all reports are prepared timely and accurately and meet company/department requirements, policies and standards.
Other Tasks/ Accountability
- Perform additional tasks relevant to the role / area of expertise as requested by the management to be able to achieve the objectives/commitments.
Skills
- Preferably a degree from a University/College in Business Management or professional qualification in Corporate Strategy and Performance with 7 years’ experience in strategic planning or a related discipline.
- Aviation Industry Experience is required
TECHNICAL COMPETENCIES:
- Corporate Performance Management
- Corporate Strategic Planning
- Communication Management
- Corporate Excellence
- Awards Management
- Stakeholders Management
- Research & Analysis
- Knowledge Management
BEHAVIOURAL COMPETENCIES:
- Visionary Thinking
- Innovation & Change Management
- Solution Focus
- Drive for Quality
- Customer Centric
- Organization & External Alignment
- Effective Communication
- Leadership
- Team Work