Specialist - LMS Training

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Specialist – LMS Training  to be based out of their office in Abu Dhabi.

Job Purpose :

• Managing and optimizing company’s learning and training platforms by administer, document, track, and report on training and educational programs and managing the customizing of the LMS platform by creating and uploading course content, creating and delivering training programs, tracking the progress and performance of learner.

Job Responsibilities:

Learning Management System

• Implement the agreed Talent Enablement operational action plan focusing on organization culture, workload analysis, and job design for the LMS.
• Managing the LMS through managing the user experience, course creation, content upload, and system configuration and ensuring that the LMS is running smoothly and that all users have access to the appropriate training materials.
• Design employee learning journey per classification and career path and ensure employee completion and measure KPIs related to the platform.
• Ensure system optimization and performance by staying up to date to the systems updates and new features in the LMS software, implementing best practices, and troubleshooting any issues that arise.
• Ensure training users on how to use the LMS effectively through creating training materials, conducting workshops, and offering ongoing support to users who have questions or issues with the system
• Managing and updating the LMS through organizing the courses, ensuring content is up-to-date, and collaborating with subject matter experts to develop relevant training materials.
• Analysing the LMS reports such as; user engagement, course completion, and other relevant metrics and identify areas for improvement.
• coordinate with the business units to ensure the integration the LMS system with other systems such as performance management system and training/development system in company and others if required.
• Staying up-to-date on compliance requirements and implementing necessary changes to training content or processes while ensuring that the training programs are comply with the industry requirements.
• Create guidelines and manuals for the LMS and ensure conducting trainings and awareness sessions to existing and new joiners.
• Administer and implement the succession planning framework at company’s within the platform, develop and implement succession plans for the identified successors.
• Integrate company’s technical and behavioral competency dictionary and career ladders for inter-job family movements (horizontal/vertical/diagonal) within the LMS.

Learning & Development

• Implement company's-wide Learning & Development Strategy to facilitate the creation of a learning organization that is dynamic and agile.
• Manage the learning and development journey for company’s employees by analyzing the training needs, creating the training plan, raising PR requests, and prepare memos and all other related activities.
• Support the line manager in the Learning needs analysis exercise and chart out relevant programs that meet the development objectives of departments as well as meeting the individual development plans.
• Support the preparation of the Learning budget across the company.
• Identify competent Learning and development providers who can effectively deliver programs as per the identified needs.
• Run the competency assessments for new roles, recruits, and promotions, as well as the induction training for all new joiners and individual development programs including the company’s mentorship program.

Audits

• Support the administration of activities by internal/external entities on request. Prepare necessary documents and communicate whenever required.
• Implement corrective actions raised under an internal surveillance program to ascertain international standards and continuous improvement.

Reporting

• Ensure that all functional reports are prepared timely and accurately and meet company’s requirements and quality standards.

• Bachelor’s degree with 7+ years’ experience in the field of HR, or as defined in the approved grade matrix
• Professional certification in HR preferably in Learning & Development, Assessment Centers and Compensations & Benefits, experience in creating training contents and working with LMS systems.