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Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Coordinator-Hospitality Operations. This role will be based out of DAFZA, Dubai.
· Job Responsibilities· Support of technicians as and when required· Prepare the PQR and raise a request· Coordinate and manage specialist service provider· Manage site day to day operation and supervisors on site· Provide the update on monthly report· Provide updates and reports to the Technical/Operations/FM Manager as required· Keep records of assignments and produce detailed work reports· Demonstrate Transguard’s capability to clients as a market leader in the area of MEP maintenance; being knowledgeable and confident of the equipment and requirements· Develop and maintain an excellent technical knowledge of existing and new services/products through in-house or external training courses· Develop excellent professional relationships with all clients by demonstrating an understanding of their MEP requirements· Perform other duties as assigned.· Maintain regular attendance· Monitor Planned Preventive Maintenance (PPM) approved by Facilities Management, by reviewing reports, schedules, spare parts required to avoid major breakdown in equipment’s, buildings and to provide efficient service to client .· Diagnose the problem providing technical reports to the Facilities Manager and advise rectification. Ensure that implementation is as per the technical standards and manufacturer’s recommendation and build up history for the electrical plants to avoid any recurring problem with the mechanical and electrical plants.· Provide quality control support in terms of operation process, resolution time, and reduction in the number of business partner complaints.· Generate equipment performance reports from Building Management System. • Handover / Snags – Attend handover meetings and record snags to verify if the completion is as per specification and provide reports to management. Follow up with the respective development team for proper completion.· Monitor the daily operation of all external and internal.· Monitor planned PPM is carried out as per schedule and manufacturer’s recommendation.· Having Knowledge and experience of CAFM system· Having knowledge of Health and safety· Supervise various team members to achieve the delivery of maintenance repairs within strict timelines (SLA’s and KPI’s)
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Skills
At least 5 -8-year experience, proven knowledge through trade test
At least 8-year experience of a second trade, proven knowledge though trade test
Technical certificate or Diploma
Having experience of MS word
Having knowledge of CAFM system
Customer Service Orientation
Good English communication skills
Take instruction from management
Decision-making ability based on the customer’s requirements
Ability to work without supervision
Ability to work within own trade boundary and additional trades
Communication skills