Supervisor - Aircraft Cabin Appearance

As an Supervisor in Aircraft Cabin Appearance you will be responsible to ensure aircraft cabin appearance cleaning service is delivered within the required time and Service level agreement.

Responsibility - Day to day operations includes, but is not limited to,

• To check and confirm the flight details before starting of the duty
• To check the aircraft condition before start of the MDC
• Handover any lost and found item from the aircraft to DA/ Security, informing to operations center at end of the shift
• Responsible and accountable on delivering the cleaning as per the correct workflow and Service level agreement
• Accountable for overall operations flow within the daily operations, ensure incident and accident are being dealt immediately
• Responsible and accountable for final check of the aircraft, ensuring departing aircraft is prepared as per the required standard
• Resolve any incident, concerns and issues happened during the daily operations and escalation if needed

Relationships

• Coordinate with the Operation center for transport arrangement both inside and outside airport
• Ensuring staff attendance is completed with correct hours before leaving the crew room at the end of the shift
• To inform and follow up with operations center in case of failure in GAC, GPU or Catering not being offloaded during the cleaning
• Ensuring the working environment is kept safe, report and correct any hazardous factors, escalate to seniors if needed
• Coordinating with the aircraft cabin mechanic and engineering on any defects found which require engineering tasks

Team Management

• To ensure the full manpower reported at beginning of the shift and coordinate with accommodation and site supervisor for assistance
• Training of the new joiners ensuring the pace of the work is being picked up at the earliest
• Responsible and accountable to carry out daily briefings & TBT and submitting the record to the administrator
• Accountable for the bus is cleaned and tidy when staff left every time 

The ideal candidate should have the following skills and experience:

• Manpower Planning
• Material management
• Basic Computer Skills
• Service level agreement understanding

Soft Skills

• EPT Level 3
• Excellent communication skills
• Organisation skills
• Presentation skills
• Ability and eagerness to learn quickly on the job