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Job Description
Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
We are currently recruiting for a System Administrator - ICT Infrastructure to join our team at Transguard Group.
Scope:
The System Administrator role requires the holder to analyze, troubleshoot and maintain the corporate ICT Server Infrastructure. This includes cloud-based computing platforms and on-premises.
The individual must participate in technical research to enable continuity innovation within the infrastructure and projects. The System Administrator will be accountable for the following domains:
physical and virtual servers, storage, backup, and emails.
Responsibilities:
- Design and propose a three year business oriented strategic roadmap for infrastructure that will encompass human resources, Cloud and mobile solutions, security and disaster recovery, and new technologies
- Lead and expand the knowledge and value of a team of Systems Administrators
- Manage critical vendors and approve SLAs
- Ensure operations and services by ensuring SOPs and documents are fit for purpose and practical
- Give TG business a competitive advantage by moving solutions to mobile applications
- Help TG leverage the business functions of Microsoft lync server, and SharePoint on the Cloud
- Hands on experience in managing and optimizing MS Office 365 Hybrid deployment
- Ensure TG operates the best enterprise mobile management solutions (BES and Air Watch)
- Find creative solutions using Microsoft Azure to reduce costs and operational risks
- Safeguard business operations by deploying high availability and redundancy at primary and DR sites, thereby being integral to the organizations business continuity plan
- Assist in evaluating and implementing DR sites and Business continuity plans
- Be a driving force behind security, resulting in the best blend of security and functionality
- Take full ownership of the latest full HP converged infrastructure and Matrix Cloud Solution
- Make Transguard a leader in the use of Hybrid Virtual environment, using Vmware and Hyper V
- Design and implement the latest VDI solutions using Citrix and Microsoft Technologies
- Advise on capacity planning and optimal resource utilization using dashboard and benchmarks
- Create and rollout a long term optimal backup strategy and design for the latest HP D2D backup system, HP MSL tape library and HP Data Protector
- Familiarizing with and adhering to the information security policies and procedures along with the policies and procedures applicable to their area of responsibility
- Protection of the issued equipments (e.g. laptops, mobile devices, etc.) against unauthorised access and damage
- Responsible for clearing the desk from all the sensitive material and logging off or locking workstations at the end of the day and when leaving their desk
- Shall report security incidents, suspected weaknesses in the security system, software malfunctions and/or failures to the information security team as soon as possible.
Skills
Experience:
- 3+ years of relevant work experience, including 2 years in a similar position
Technical skills:
- IT Infrastructure, Platforms and Devices
- Troubleshooting, Problem Solving and Root Cause Analysis
- Technical Documentation and Drawings
- Advanced Office Application skills