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Job Description
- Work up to 12hrs shifts, Day and Night. Team Leaders will be permitted to work more than 26 days in the month;
- Required to work across Terminal 3;
- Ensure that staff is regularly briefed (i.e. daily basis on the bus) and understand their work remit. Support staff when required (e.g. team work, flexible hours, motivate). This will require the team leader to be hands on with staff;
- Arrange for the transportation in case of accidents. Provide medical support, inform Contract Supervisor, complete an Accident Report (report needs to be submitted to the Accommodation Office 1 day after the accident) and contact the Call Centre;
- Ensure rostered staff attend work (ensure that correct equipment is taken to work) by replacing staff where necessary. In the first instance, replace absent staff within the team working in the specific area. If required communicate with Accommodation Coordinator to assist in replacements from other work sites;
- Verify that all staff sign-in / sign-out at the correct time;
- Act as a role-model for the staff; appearance attitude, correct identification worn (e.g. airside pass);
- Report to Airside Supervisor any blocks in delivering the service required by the client (e.g. reporting any expired airside passes / issues with Emirates Airlines supervisors, Uniforms, etc;
- Ensure requirements for extra staff are communicated / discussed with Contract Supervisor. Help to arrange deployment of extra staff as well as guiding them on their duties for the specified work site and monitor their performance;
- Monitor staff appearance, correct manual handling and ensure that safety equipment is used properly.
Skills
- Critical Thinking
- Customer Service Orientation
- Effective Communication
- Effective Listening
- Minimum English Language Level (by Transguard Group Standards)
- Telephone Etiquette
Age Group: 21-40
No Tatoos
Clear TG file minimum of 12 months
Clear medical history
Clean criminal record
Willing to work outdoors
Physically Fit
Ability to lift
Job Details
Job Location
Dubai, UAE
Job Role
Logistics and Transportation
Joining Date
2019-12-31
Employment Status
Full time
Employment Type
Employee
Monthly Salary Range
$0 - $500
Number of Vacancies
3
Division
Aviation
Preferred Candidate
Career Level
Supervisor/Team Leader
Years of Experience
Min: 2
Residence Location
United Arab Emirates
Gender
Male
Nationality
India; Nepal; Pakistan
Degree
High school or equivalent