Technical Operator- EXPO Pavilion

Transguard Workforce Solutions are currently recruiting for a Technical Operator- EXPO Pavilion. The role is responsible for leading multi-disciplinary technical operations for the EXPO Pavilion. The Technical Operator will be responsible for managing the Audio Visual and Theatrical Automation hardware and show controller software systems of the complete guest experience journey. Seamlessly integrating the show control into the Guest Flow Management System maintaining optimum guest flow and an exceptional guest sensory immersive experience.

Responsibilities:

• Ensure technical governance across a multi-disciplinary team to deliver excellent guest experience.
• Work closely with AV Controllers to ensure that the guest experience is optimised and that the experience is seamless. Overseeing all preshow system checks in a timely manner.
• Ensuring compliance with safety and quality standards and adhering to HSE international standards
• Provide leadership and direction to ensure that across the function’s employees are engaged, focused, trained, developed and delivering their potential to manage the guest experience.
• Contribute to the management to ensure that safety and quality systems compliment the operational model and working closely with the planned maintenance team to insure system calibrations have been made after any remedial work has been undertaken.
• Respond to analytical data quickly and advising team members of necessary actions to keep the flow of guest constant
• Analyze areas of concern and report this to the Guest Operations Controller.
• Communicate actions to cross functional teams to ensure the guest experience is maintained to the highest standards
• Always control a crucial element of hardware intrinsic to the guest experience whilst maintaining safety and security.
• Manage all radio communications with teams 
• Resolve quality issues without support and responding quickly to challenges faced within the Pavilion
• Required to work on a rotational basis to cover the pavilion’s hours of operation

 Experience

• 5 years in similar Position
• 3+ years in similar Industry
• 3+ years in the Middle East

• Project Management
• Watchout Show Controller
• Sound & Lighting Desks
• Video and Projection
• AV Delivery Orientated
• Organizing skills
• Problem Solving skills
• Attention to detail
• Interpersonal skills
• Commitment to Expo’s values and vision