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Job Description
We are currently recruiting for a Transformation Manager to join our Transformation team based out of our head office in Dubai.
Key Responsibilities:
- Supports the Transformation department with business process re-engineering by conducting time studies and data analysis.
- Facilitates communication across many functional groups to ensure collaboration and efficiency.
- Supports on standardization and streamlining of processes in line with best managements practices
- Creates and/or revises processes and associated documentation including process flows/modelling, procedural guides, SIPOC models, RACIs, schematics, templates, diagrams, and charts
- Ensure accuracy and completeness of the process, procedural and technical documentation.
- Stakeholder management
- Ensures requirements are clear and had over of “improve phase” is thorough.
- Identifies issues/inconsistencies that impact the quality and integrity of services delivered
- Makes recommendations to correct issues and manages the solutions to the issues.
- Facilitate and deliver individual transformational projects within the business.
- Actively advocate for transformational change and enable change management
- Drive the rollout and delivery of the Continuous Improvement programme
- Reduce Transguard Group costs, improve output quality
- Troubleshoot within specific Business Units to meet specific urgent business unit requirements.
- Support the Business Units in working towards the monthly Management Performance Review meetings and identify counter- measures to improve performance on the Balanced Scorecard
- Assist in building & governing Balanced Scorecard tool with finance and individual BU’s on all technical aspects and process governance.
- To assist Senior Transformation Manager during workshops & document outputs.
- To create & maintain scorecards and Continuous Improvement Trackers.
Skills
- Prince 2/ PMP or equivalent as part of degree (Desired).
- Lean Six Sigma Green Belt (Essential).
- EPT level 5 or above (as per Transguard English Standards).
- 1 to 3 years’ experience in similar role.
Job Details
Job Location
Dubai, UAE
Job Role
Management
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
1
Division
Transformation and IT
Preferred Candidate
Career Level
Manager